DPH Testing Criteria

COVID-19: Guidance for Healthcare Professionals

To request testing contact the Georgia Department of Public Health (DPH) at 1-866-PUB-HLTH (1-866-782-4584) to request testing at the Georgia Public Health Laboratory (GPHL).

COVID-19 Online Testing Request
DPH request system is also available online at https://dph.georgia.gov/covid-19-online-testing-request.

The clinician will be asked to complete an online form containing demographic, exposure, and clinical information, and a medical epidemiologist will review the request within 24 hours.

At this time, laboratory testing for COVID-19 performed at the GPHL MUST be approved and coordinated by DPH following triage. If testing is approved, laboratory submission forms and instructions will be emailed.

Only requests initiated by a provider can be considered. Patients should not be directed to contact the Georgia Department of Public Health about COVID-19 testing.

For appropriate sample collection guidelines, please see: https://dph.georgia.gov/covid-19-online-testing-request and https://www.cdc.gov/coronavirus/2019-nCoV/lab/guidelines-clinical-specimens.html.

DPH does not send supplies for sample collection. The patient does not need to be referred to an ED.

Patients with mild illness who do not require medical care or who are not a DIRECT contact of a confirmed COVID-19 case (meaning the person has NOT been within 6 feet of a confirmed case for greater than 10 minutes, will not meet criteria to be tested at GPHL but can be tested at commercial labs—see below:

These patients should self-isolate at home until symptoms resolve. If respiratory symptoms worsen, they may need to be re-evaluated. Guidance for safe home care can be found at https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-homecare.html.

If you want to test these patients for COVID-19, commercial laboratory testing is the best option. Commercial laboratories are expected to conduct a substantial number of COVID-19 tests going forward. Currently, the primary source of testing is LabCorp, but we expect other laboratories will be testing in the near future as well, including
Quest and ARUP. Neither LabCorp nor Quest will collect specimens at their facilities. Providers should contact LabCorp or Quest regarding supplies needed for testing.

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